Email Security High Risk

My Emails Are Going to Spam

Customer emails landing in spam? It might be an authentication issue. Learn how to fix email deliverability.

Signs You Have This Problem

  • Customers say they didn't receive emails
  • Order confirmations going to spam
  • Marketing emails have low open rates
  • Bounce rates increasing

Impact on Your Business

  • Customers miss important order updates
  • Marketing effectiveness reduced
  • Support burden from 'missing' emails
  • Brand trust issues

Why Emails Go to Spam

Several factors affect deliverability:

Authentication Issues

Without SPF, DKIM, and DMARC:

  • Email providers can’t verify you
  • Suspicious emails get filtered
  • Legitimate mail treated as spam

Domain Reputation

Your domain’s reputation affects delivery:

  • Previous spam associations
  • Spoofing attempts by others
  • Sending patterns

Content Triggers

Email content can trigger filters:

  • Too promotional
  • Spam-like language
  • Suspicious links

Checking Your Authentication

SPF Record

Do you have an SPF record listing authorized senders?

DKIM

Are your emails signed with DKIM?

DMARC

Do you have a DMARC policy?

SecurEcommerce checks all of these automatically.

Fixing the Problem

Step 1: Check Current Status

Use SecurEcommerce to see your email authentication status.

Step 2: Add Missing Records

Follow our guides to add:

  • SPF record
  • DKIM configuration
  • DMARC policy

Step 3: Verify and Monitor

Confirm records are correct and monitor ongoing.

Common Issues

Missing SPF

No SPF record means anyone can claim to send for you.

Fix: Add SPF record to DNS.

DKIM Not Configured

Emails aren’t signed, so they can’t be verified.

Fix: Configure DKIM with email provider.

No DMARC

Receiving servers don’t know your policy.

Fix: Add DMARC record to DNS.

SecurEcommerce Monitoring

We continuously check your configuration:

  • Alert when records are missing
  • Warn about misconfigurations
  • Track changes over time
  • Recommend improvements

The Solution

SecurEcommerce monitors your email authentication (SPF, DKIM, DMARC) and alerts you to configuration issues.

Fix this problem now

Related Problems

You Don't Have to Deal With This Alone

SecurEcommerce automatically detects and fixes common security problems. Let us handle it so you can focus on your business.

★★★★★ 5/5 on Shopify 7-day free trial No credit card required