Trust & Reputation Critical Risk

SSL Certificate Problems

SSL warnings scaring customers away? Learn about common SSL issues and how to monitor certificate health.

Signs You Have This Problem

  • Browser showing 'not secure' warning
  • SSL certificate expiration notices
  • Mixed content warnings
  • Customer complaints about security warnings

Impact on Your Business

  • Lost customer trust
  • Cart abandonment
  • SEO penalties
  • Brand credibility damage

SSL Issues Destroy Trust

When customers see security warnings:

  • Most leave immediately
  • They don’t trust your site
  • They may not return
  • They might warn others

Common SSL Problems

Expired Certificate

Certificates have expiration dates. When they expire:

  • Browsers show warnings
  • Site appears insecure
  • Customers can’t safely checkout

Mixed Content

HTTPS pages loading HTTP resources:

  • Browser shows partial warnings
  • Security seal broken
  • Trust undermined

Certificate Mismatch

Certificate doesn’t match your domain:

  • Wrong domain on certificate
  • Missing www or non-www
  • Subdomain issues

Weak Configuration

Old protocols or ciphers:

  • Security vulnerabilities
  • Browser compatibility issues

Shopify and SSL

Shopify provides SSL automatically, but issues can occur:

  • Custom domains misconfigured
  • DNS changes causing issues
  • Subdomain problems

SecurEcommerce Monitoring

We monitor your SSL continuously:

  • Certificate expiration alerts
  • Configuration checks
  • Mixed content detection
  • Security recommendations

What We Check

  • Certificate validity
  • Expiration date
  • Configuration strength
  • Domain matching
  • Protocol versions

Alerts You Receive

  • 30 days before expiration
  • Immediately on configuration issues
  • When problems are detected

If You See Warnings

Immediate Steps

  1. Check SecurEcommerce dashboard
  2. Verify Shopify SSL settings
  3. Check custom domain configuration
  4. Contact Shopify support if needed

For Custom Domains

  • Verify DNS settings
  • Re-verify domain in Shopify
  • Check propagation

Most Shopify SSL issues resolve through:

  • Domain re-verification
  • DNS correction
  • Time for propagation

The Solution

SecurEcommerce monitors your SSL configuration and alerts you before certificates expire or have issues.

Fix this problem now

Related Problems

You Don't Have to Deal With This Alone

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