Checkout Security Challenges
Your checkout is where money changes hands - and where attackers focus:
- Card testing - Validating stolen credit cards
- Bot attacks - Automated fraudulent purchases
- Account takeover - Stealing customer accounts
- Promo abuse - Exploiting discount codes
Protecting checkout protects revenue.
Common Checkout Attacks
Card Testing Fraud
Criminals test stolen card numbers:
- Small purchases to verify validity
- Automated, high-volume
- Leads to chargebacks
- Affects your payment processing
Inventory Hoarding Bots
Automated checkout for resale:
- Buy out limited inventory
- Block real customers
- Damage brand reputation
- Often use VPNs/proxies
Credential Stuffing
Using stolen logins:
- Try password combinations
- Access customer accounts
- Make unauthorized purchases
- Steal saved payment methods
Promo Code Abuse
Exploiting discounts:
- Sharing private codes
- Multiple account abuse
- Coupon stacking exploits
- Reseller arbitrage
Protection Strategies
Block High-Risk Traffic
Prevent suspicious visitors from reaching checkout:
VPN/Proxy Blocking
- Block anonymized traffic
- Stop most bot infrastructure
- Reduce card testing
Geographic Blocking
- Limit to shipping regions
- Block high-fraud countries
- Reduces attack surface
Data Center Blocking
- Stop bot infrastructure
- Block cloud provider traffic
- Eliminate automated attacks
Monitor for Patterns
Watch for attack indicators:
- Multiple failed payments
- Rapid checkout attempts
- Unusual traffic spikes
- Non-human patterns
Implementation
Enable Checkout Protection
- Open SecurEcommerce
- Configure VPN/Proxy Blocking
- Set up Geographic Blocking for non-shipping regions
- Enable ISP Blocking for data centers
- Save settings
High-Risk Period Settings
During sales or launches:
- Tighten VPN blocking to “block” mode
- Restrict geographic access further
- Enable data center blocking
- Monitor in real-time
Balancing Security and UX
Don’t Over-Block
- Legitimate VPN users exist
- Some corporate traffic comes from unusual IPs
- International customers may trigger geo-rules
Provide Alternatives
For blocked users:
- Clear explanation of why blocked
- Support contact information
- Alternative purchase methods
- Customer service escalation path
Test Your Rules
Before major sales:
- Verify checkout works
- Test from various locations
- Ensure VPN testing if relevant
- Confirm mobile experience
Fraud Prevention Best Practices
Technical Measures
- Enable blocking - VPN, geographic, data center
- SSL monitoring - Keep certificates valid
- Monitor traffic - Watch for patterns
Business Measures
- Review orders - Check unusual purchases
- Limit quantities - Prevent hoarding
- Verify addresses - Match billing/shipping
- Use Shopify Fraud Analysis
Customer Communication
- Clear policies - Return and refund info
- Contact options - Easy support access
- Order confirmation - Prompt notifications
Responding to Attacks
During Active Attack
- Tighten blocking immediately
- Enable all protections
- Monitor checkout closely
- Pause promotions if needed
After Attack
- Review what happened
- Block identified sources
- Assess financial impact
- Update prevention measures